How much is postage?
We are now offering FREE POSTAGE for any standard orders. These will always be sent by Royal Mail First Class (but plan for 2 - 4 days delivery just to be safe)! 🥳
For any Next Day orders that are needed, then it's £8.99 for Royal Mail Special Next Day Delivery (order to be placed before 1pm, for orders Mon - Thurs only)
Want your order delivered on a Saturday? No problem. Please ensure you place your order before 1pm on the Friday and we will propcess and dispatch your order by Royal Mail Saturday delivery for £12.99.
We also ship internationally as we know our products are loved worldwide. The charge for this is £8.99 Royal Mail International
When will I receive my order?
Orders are processed within 24 hours Monday to Friday. First class postage will get your topper to you within 2 to 3 days, but can take up to 4 (based on Royal Mail). During Covid19, please expect a slight delay as we have noticed Royal Mail can take a little longer than usual. Thanks for your patience.
Special delivery postage will get your topper to you by 1pm the following day. Please note that Special delivery orders received by midday will be sent out the same day, orders placed after midday are sent the following day.
I need some edible photos urgently! How soon can you deliver?
During Covid19, please expect a slight delay as we have noticed Royal Mail can take a little longer than usual. Thanks for your patience.
We recommend the Special Next Day Delivery option. Generally, if you order in the morning, it will be dispatched that day and will arrive before 1pm the next day on a Special Delivery service. Do however drop us a note and we can confirm this for you.
In some cases we can even do same day courier for the London area if you desperately need your photo-icing fix - have a chat with us at email@example.com.
How are your toppers packaged?
Please note: Since Covid19, we have received authorisation from the EHO (Environmental Health Organisation) to continue processing and dispatching orders. All our staff are taking extra precautionary measures to thoroughly wash hands, in line with government advice, before and after orders, and our staff are also wearing protective gloves.
Our toppers are sent in a re-sealable plastic bag inside a thick, cardboard envelope.
We do place a small 'CakeMyFace' sticker on the envelope. Please let us know if you don't want this to be included in the comments box when you place your order.
Just email us at firstname.lastname@example.org